Returns & Exchanges

At Laverne Trading, we want you to be completely satisfied with your beauty experience. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

1

Initiate Your Request

Log into your account portal or contact our dedicated customer support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Ensure the beauty products are in their original, unopened packaging and securely place them in a shipping box with the provided return label.

3

Ship the Items

Drop off your package at any authorized carrier location; please keep your tracking number handy to monitor the status of your return shipment.

4

Receive Your Refund

Once our quality control team inspects the items, we will process your refund to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing