Frequently Asked Questions

Everything you need to know about your Laverne Trading beauty experience.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy for skincare products?

We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are your beauty products cruelty-free?

At Laverne Trading, we prioritize ethical sourcing. The majority of our brands are certified cruelty-free; please check individual product descriptions for specific certifications.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How do I know which product is right for my skin type?

Each product page includes a 'Best For' section. You can also contact our beauty consultants via our contact form for a personalized recommendation.